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Artificial intelligence in retail

Unlock the future of retail: download the 2025 AI resilience report

Discover how leading retailers are using AI to thrive during the busiest shopping season and what you need to know to stay ahead.

Stay resilient: download your FREE report

AI is transforming retail at record speed. This exclusive report reveals how 90% of UK retailers are leveraging AI to manage Black Friday and Christmas demand, streamline operations, and deliver the instant, personalised experiences today’s shoppers expect.

But with opportunity comes risk: data privacy, implementation costs, and customer trust are top concerns as AI adoption accelerates.

What you’ll learn
  • How top retailers are using AI to boost efficiency and resilience during peak trading periods
  • The biggest risks and barriers to AI adoption and how to overcome them
  • Exclusive insights from industry leaders, including LUSH, Debenhams Group, and Happy & Glorious
  • Expert foresight on the future of retail from John Lewis’s 2030 innovation architect, John Vary
  • Practical steps to safeguard your business and supply chain in an AI-driven world

 

This report will help you:

  • Stay competitive
  • Benchmark your progress
  • Build resilience
  • Plan for the future
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