Frequently Asked Questions

What is credit insurance?

All about trade credit insurance: Find out about trade credit insurance, how it works and how it can benefit your business.

Why do traders take out credit insurance?

Why take out a credit insurance policy: Learn about the benefits of credit insurance and how it can protect your business.

How does Trade Credit Insurance benefit you?

Benefits of a trade credit insurance policy: Learn about our five key benefits of taking out a credit insurance policy.

Can I insure my accounts receivable?

Protect your accounts receivable from bad debt and unpaid invoices: Learn how credit insurance can preserve your cash flow.

How long does it take to pay a claim?

Providing all documentation up front can speed up the claim process: Find out what we need, and why.

How can I maximise my claim pay out?

Maximising your claim payout: Our seven tips for traders when making a credit insurance claim.

What is credit risk?

All about credit risk: See how a good credit risk management strategy can protect your cash flow and support your business.

How do you know if a company is failing?

Any combination of factors can lead to a business failing - here are our top ten warning signs to look for.

How to collect debt?

All about business debt collection, including how to settle unpaid invoices, negotiate with debtors and collect debt.

What is business debt recovery?

All about debt recovery: Learn about the debt recovery process for businesses operating in UK and overseas. 

What does MCT & MEP mean?

MCT and MEP: Find out what 'Maximum Credit Terms' and 'Maximum Extension Period' mean.

What do I need to include on an invoice?

What you include on your invoice can impact on your ability to make a claim - here are the key items you should include on your invoice.

Why is DSO important?

Find out why DSO is important and how operating within a healthy level of days sales outstanding is good for business.

Advantages and Disadvantages of export Trade Credit Insurance?

When it comes to export trade credit insurance, the advantages of having a policy far outweigh the disadvantages.

What is a good days sales outstanding ratio?

Find out what a good days sales outstanding ratio is, learn how to calculate DSO and work out what is best for your business

How much does export credit insurance cost?

An average policy, insuring turnover of £1m a year, costs around £3,500 in annual premiums. That equates to just £0.35 for every £100 invoiced. However, some policies will cost less and some will cost more, with the final premium being dictated by the level of risk and the amount to be insured

How can I insure my export trade credit?

You can insure your export credit. Also called credit insurance, or trade credit insurance, the cover protects your accounts receivable from the risk of non-payment. 

How can I reduce DSO?

Learn how to reduce DSO to positively impact cash flow, reduce the risk of payment default and minimise lost interest.