Credit Insurance

Atradius Credit Insurance helps protect your business against credit risks such as the insolvency of your customers. It is designed for use by small, medium and large businesses.

Our Trade Credit Insurance helps protect your business from losses that may be caused by the failure of a customer to pay. It is designed to enable your business to trade with confidence and explore new markets or products, knowing that you’re protected against credit risks.

Life buoy in sunset

As an Atradius Credit Insurance policyholder, you’re supported by a team of professionals located close to you and the businesses you trade with. Our UK based team is familiar with the business environments, customs and laws you operate within. In addition, our global reach and international expertise extends to the markets where your customers and prospective customers are based. This allows us to provide you with the benefit of our worldwide knowledge, combined with a cross-border team that works closely together regardless of where they’re located within the world.

Benefits of Atradius Credit Insurance

Using Atradius Trade Credit Insurance can provide your business with:

  • increased access to finance, as we can provide your bank with the reassurances they need when extending finance to you
  • support in defining your strategic pathway, through identifying opportunities as well as risks
  • a healthier balance sheet through a reduction in the need for bad debt provision
  • a safety net that provides you with further opportunities for growth, as it enables you to test new markets and products, safe in the knowledge that you’ll be protected against bad debt.

Consistency and transparency with an aligned policy structure

Our Credit Insurance is designed to be simple and effective. It operates within a single policy structure, Modula, which is designed to provide the flexibility to accommodate individual needs and trade exposures, while remaining consistent throughout the world. This can be particularly useful when operating several policies to cover your different customers or markets.

Providing a single policy promotes standardisation and clarity, while the individual modules allow for a custom fit and a policy suited to each individual need.

Benefits of our Modula system include:

  • Consistency across markets and languages – our multilingual underwriters and legal team ensure your policy is clear and promotes the same meaning in all languages.
  • Transparency – your policy will only contain conditions that are relevant to you and will not be confused with jargon or conditions that need not apply.
  • Easy online administration – you can manage your policy directly through our online system Atradius Atrium.  Together with Serv@Net you can quickly establish credit lines, notify us of claims, track progress and implement changes.

Maximise the efficiency of your credit management processes with our online tools

Manage your Credit Insurance account online with Atradius Atrium

You can manage you policy directly through, Atradius Atrium. This new online platform currently works in tandem with Serv@Net, and allows you to notify us of claims, track progress and make changes in real time. Available at no extra charge for our credit insurance policy holders, Atradius Atrium is a secure, sophisticated web-based policy management service.  As a fully integrated platform, it is designed to put you in control of your credit management processes.

With Atradius Atrium and Serv@Net you can:

  • manage credit limits and monitor debtor behaviour
  • submit claims and supporting documents
  • monitor invoice reports and manage credit terms
  • view policy conditions
  • set up email alerts and online notifications.
  • view Atradius publications relevant to your buyer sector and country

Further details about how Atradius Atrium enables you to manage your Credit Insurance Policy at any time of the day, anywhere in the world can be found in English only on the Atradius Group website.

Monitor your portfolio with Atradius Insights

Atradius Insights is a sophisticated online analysis tool. Developed in close collaboration with our customers, it’s designed to help you easily identify risks, monitor your portfolio performance and find new business opportunities. Unrivalled within the credit insurance industry, it sets a new standard for credit management. Further information about how you can use Atradius Insights to get more from your business intelligence is available in English only on the Atradius Group website.

Enhance your Credit Insurance Policy with additional Atradius products

Business debt collection

As an integral part of your Atradius Credit Insurance Policy, you will have access to our debt collection services. Provided for you at no extra charge, Atradius Collections is a specialist debt collection service that acts on your behalf to recoup debt on unpaid invoices.

Atradius Global

Designed for multinational clients, Atradius Global  sees your business as a whole while providing on-the-ground local support that mirrors your own geographical reach and multilingual policies.

Special Products

Our Special Products team offer solutions that go beyond what you would normally find as part of a traditional credit insurance policy. This includes high-risk and whole turnover cover as well as unique situations. Further information about Atradius Special Products is available in English only on the Atradius Group website .

Disclaimer, no warranties and exclusion of liability

Atradius disclaims any representations or warranties of any kind, whether expressed or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose of (INCLUDING BUT NOT LIMITED TO) any information contained on or provided via this Web Site and/or any service described or promoted on this Web Site, including warranties with respect to infringement of any patent, copyright, or other rights of third parties. Atradius shall not be liable for any injury, loss, damage or expense arising out of any access to or use of this Web Site or any site linked to or from this Web Site, including, without limitation, any loss of profit, indirect, incidental or consequential loss. Atradius furthermore shall not be liable for persons, property damage or especially direct, indirect, incidental, consequential, immediate or subsequent (pecuniary) loss. While Atradius has used reasonable efforts in maintaining a virus-free Web Site, it declines any liability for persons, property damage or especially direct, indirect, incidental, consequential, immediate or subsequent (pecuniary) loss which may result from transmission or downloading of computer viruses. Atradius cannot be held liable for hardware damage, loss of data, alteration of data, or downtime.